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1.
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What is
StuffBak, and why do I want it?
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StuffBak is the
comprehensive lost & found network that helps you get your lost
stuff back. StuffBak's system works by combining the advantages of the
world wide web and high tech communications methods with the simplicity
of permanent ID labels. In a nutshell, you place STUFFBAK labels on
all your important gear. Then if something disappears, the label tells
the finder how to return it, and get a reward too. Perhaps as important,
StuffBak acts as an intermediary between owner and finder, so all your
personal information remains personal.
StuffBak's system
is also affordable. Apart from buying labels, you pay nothing unless a
lost item is found. Then you pay a small transaction fee ($9.95 if you
pre-authorize with a credit card, $19.95 otherwise) plus shipping
charges. It's also convenient and no cost for finders. They simply take
the item to a nearby StuffBak approved drop-off center. They don't have
to pack it or pay for shipping.
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2.
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What kind of
stuff needs StuffBak labels?
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Anything that's
valuable to you and vulnerable to getting lost. This includes expensive
items, devices containing data that would be time consuming and hard to
recreate and irreplaceable personal items with sentimental value. For
example:
 | Personal
electronics such as cell phones, cameras, CD cases.
 | Business tools
such as laptops, PDAs, briefcases.
 | Sports gear
such as golf clubs, skis, tents and racquets.
 | Children's
stuff such as backpacks, videogames, uniforms.
 | Videos of your
children and family.
 | Antiques and
artwork. |
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Click here
for a suggested checklist of items that could use StuffBak protection.
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3.
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How do I get
StuffBak protection?
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Can I get STUFFBAK
ID labels on-line? Yes you can at www.pluscellular.com
to purchase labels for as little as $1.95 each (even less in packs)
right now on this website.
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4.
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I received a free
label. What do I do now?
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Apply the label to
an item, and then activate the label on this site (click
here).
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5.
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What happens when
I lose something?
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You don't have to
do anything at all. We'll contact you immediately through your preferred
method of notification when your items are found. If you wish, you can
also use our website to report your loss, change the reward, or write a
message or special return instructions to finders.
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6.
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Why is StuffBak
better than just writing my name on my valuables?
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Our comprehensive
system really works better. We motivate finders to return your stuff by
making it convenient (they just take it to a nearby drop-off center - no
packing or shipping costs) and offering a reward too. Want more reasons?
STUFFBAK labels are made of virtually indestructible advanced
materials that won't peel, smudge, or fade. With StuffBak both finder
and owner personal information stays personal, we act as an
intermediary. Finally, if your address or phone number changes, you can
update personal information once and the change automatically links to
all of your activated labels.
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7.
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How does StuffBak
protect my privacy?
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StuffBak enables
owners to get stuff back but keep the personal information of both
finder and owner personal. Since all returns and transactions are made
through us, both parties remain completely anonymous. Of course, if
owner and finder want to contact each other, we can facilitate that if
both parties consent.
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8.
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Does StuffBak
deter theft?
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While we mainly
facilitate the return of lost items, STUFFBAKTM labels help
deter theft. Police say that labels reduce "opportunistic"
theft, make it harder to resell stolen goods and greatly aid in
identifying owners of recovered property.
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9.
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What does it
cost?
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StuffBak's ongoing
protection is completely free. You are only charged in three situations:
- When your lost
property is returned, you pay a small transaction fee (only $9.95 if
you have a pre-authorized card registered with us or $19.95 if you
don't) and shipping charges;
- If you request
payment of an extra cash reward to the finder; or
- If you purchase
labels.
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10.
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Why should I give
you my credit card information?
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Saves Time and Money. Simply pre-authorize returns by leaving
a credit card number on file. Pre-authorized returns are sent directly
to you and return costs are cut by 50%!
Without a credit card on file your items travel to our warehouse
first, then to you - this doubles return time and return costs (shipping
charges and transaction fees).
Increased Chance of Finders Returning Property. Having your
card on file also allows you to offer cash rewards for the return of
valuable items, increasing the likelihood of return.
Your Credit Card is Secure. StuffBak is a secure site, with
the lastest encryption technology protecting your credit card number.
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11.
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Why would someone
return my valuable things?
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Most finders want
to return items, especially if it is convenient, easy and doesn't cost
them anything. StuffBak makes it easy for people to return things.Labels
feature a toll-free number and website, with nearby drop-off points,
free packing and shipping, plus a reward as an incentive.
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12.
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What kind of
labels do you offer?
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STUFFBAK labels
come in several sizes and types, including adhesive, iron on, and
aluminum. Most of these are available in value paks.
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13.
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What kinds of
rewards are offered for returning my items?
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StuffBak offers all
finders a basic reward - a Mini-Pak of STUFFBAK labels (a $20-
value). This is cost-free to owners.
You may also choose to offer a CASH REWARD - but this requires that you
have a credit card on file. There are two types of cash rewards
available:
Blanket Cash Reward. You agree to pay this amount when ANY of
your labeled items are returned.
Per Item Custom Reward. You may post a specific cash reward for
any individual item, after you have reported that item lost.
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